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Dues collected
of assessed to date
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Cash on hand
across community accounts
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Units behind
listed below
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Open requests
architectural + maintenance
Next actions
Checking the books…
Delinquencies by unit
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Architectural review
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Open maintenance
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Next meeting
No meeting scheduled.
Saves automatically when you fill these in.
Meeting saved.
Owners haven't asked Ernie anything yet. Ask Ernie — History →
✨ AI Insights for this community
Click Generate and Ernie reads this community’s data for anything worth flagging. Generated on demand — nothing runs until you ask.
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Monthly Dues
Due 1st of month
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Balance Due
Current
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Credit Balance
No credit on file
Off
Auto-Pay
Set up in Payments →
What's new
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Next meeting
No meeting scheduled.
My Dues Breakdown
Monthly Assessment$0.00
Operating Portion$0.00
Reserve Contribution$0.00
Payment StatusCurrent
Owners on this unit
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Recurring Charges
Community Internet (if applicable) $37.00/mo

Recurring charges billed separately from HOA assessment. These apply community-wide.

My Unit Summary
Address
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Unit Number
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Unit Type
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Square Footage
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Reserved Parking #
Not assigned
Storage Unit #
Not assigned
Recent Payments
No payments attributed to your account yet. Make a payment →
Voting & Polls
No open votes right now.
Propose a vote → You'll be notified here when the board opens one.
Unit Details
Owners on File
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Spent This Month
vs last month · click to filter
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Dues Billed
— units · click to filter
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Bank Balance
All accounts · click to view ledger
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Reserve Cash
Cash in reserve accounts · click to view
Cash Flow
$0.00
Where the line ends today — the same balance as the tile above · since tracking began + 3-month projection
Profit & Loss
Accounts Receivable
As of today
Expenses by Category ⓘ
FY-to-date · Operating only
Revenue Breakdown
Revenue lines break out from your dues schedule. The board sets the schedule.
Capital Projects
No capital projects tracked. There's no project planner yet — for now, tag big-ticket spending in Transactions with Funding source “Capital project” and it stays out of the operating budget.
Profit & Loss Statement
Balance Sheet
Fixed Assets Equipment the association owns
Record equipment, vehicles and improvements the community owns. The cost appears under Fixed Assets and depreciation to date appears beneath it as Accumulated Depreciation — two lines, on both bases, so a fully-depreciated machine that is still in service does not read as "no equipment". Leave Useful life blank for something that is never depreciated, such as land.
Depreciation to date is what has already been written off before these books began — read it off the last balance sheet your accountant produced. It is carried in as an opening balance and is never expensed again.
Register
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Board Access Only — Accounts Payable
Record a Bill Accounts Payable
Enter a vendor bill when you receive it. On accrual basis the expense is recognized on the bill date (routed to the chosen fund) and the open balance shows as Accounts Payable on the Balance Sheet. On cash basis the bill is invisible until you mark it paid.
Open Bills
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Due from a Member Receivable — asset
Record money a member owes the community (an advance, a misapplied draw, an expense the HOA fronted on their behalf). On accrual basis the open balance shows as Due from Members under Other Current Assets on the Balance Sheet. On cash basis it isn't shown (cash omits receivables, like A/R). This is not income — it has no P&L effect.
Open Member Receivables
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Connected Accounts
Reconciling an account records that you checked its balance here against the bank's own statement on a given day. It changes no transaction — it stamps the date and the balance you agreed, so a later difference has a starting point.
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Approved Transactions
Operating Budget
Preview as non-board owner
Assessment by Unit Type
No dues amounts on file. The board sets these.
Reserve Fund
Current Balance (est.)$0.00
Monthly Contribution$0.00
Annual Contribution$0.00
Cash Planning

Month-by-month cash in and out for the last 12 months, walked to ending cash — and the place to plan what's coming.

Plan the next 12 months
Loading the planner…
Loading the 12-month cash flow…
Planned expenses & projects

Know about a one-time expense or payment coming up? Add it here. Recurring charges and everyday spending are handled separately.

No projected transactions yet.
Recurring Transactions

Ongoing commitments — dues, vendors, utilities, insurance — that repeat on a schedule.

No recurring transactions yet.
Board Access Only — Accounts Receivable
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Expected This Month
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Collected
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A/R outstanding
A/R Aging Summary
Units named late on a period, aged from that period’s due date. Everyone not named is current. The CURRENT column carries this period’s assessment for a unit that is named late; it is what that unit owes now, not a running balance. Projected or scheduled dues never appear here — until assessments are issued, nothing is owed and nothing is late.
Close Report

About Close Report
The controls an accountant runs before signing off a period, on the basis and period selected on the P&L. Nothing here changes a figure — it reads the statements you already have and says whether they hold together. The report states how many controls it ran; the ones that belong to a rental property are not among them.

Rebuild the receivable books
The one-shot the GL plan specifies, executed here: purge every duplicate-era derived posting for this community (migration 198's exact scope — nothing from real bank activity is touched), then repost each fact once under its key (issuance Dr 1100 / Cr 4100, application Dr 1000 / Cr 1100). The 1100 / 2100 balances are shown before and after, so the result is proof, not narration. Preview first; nothing writes until the plan is confirmed.
Reports Center
Period
Connect HOA bank accounts via Plaid. Transactions visible per your Visibility settings.
Connected Accounts
No accounts connected yet.
Connect a Bank Account

Your bank credentials are handled by Plaid and never stored by ManagedWell.

Online Dues Collection (Stripe)

Let owners pay assessments online via card or ACH. Funds flow directly from owner → HOA's Stripe → HOA bank account. Owners cover the processing fee so the HOA always receives the full assessment.

Card surcharge rules vary by state and card network (debit-card surcharging is broadly restricted). The convenience-fee framing and Stripe's own compliance tooling cover most cases, but confirm your local rules — see Stripe's surcharge guide. This is a note to check, not legal advice.
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Free Payment Options (Zelle / Venmo)

No processor fees on either side. Owners send via their bank's Zelle or their Venmo app; the board confirms receipt when the deposit lands. Configure the handles you want to accept; leave blank to hide.

Saved.
Categorization Rules

Always-categorize rules created from the review queue and P&L drill-down (the ⚙ button). Future imported transactions matching a rule's merchant and direction are categorized automatically.

Loading rules…
QuickBooks Online

You can disconnect at any time — that revokes our access and deletes the stored credentials.

Checking your QuickBooks connection…
Chart of Accounts Rename or hide accounts — display only

Customize how your accounts are labeled and which ones appear in category menus. This is display only: renaming an account never changes your stored transactions, the underlying accounting, or reports' totals — only the label you see. Hiding an account removes it from the menus for new categorizations; any transaction already using it keeps it. Clear a label or un-hide to restore the original.

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Chart of Accounts saved.
Your Monthly Invoice
HOA Assessment$0.00
↳ Operating Portion$0.00
↳ Reserve Contribution$0.00
Total Monthly$0.00
Don't see your internet, parking, or storage line item? Recurring charges are billed community-wide and appear here as soon as the board adds them. Open Recurring Charges →
Make a Payment

Pay your HOA assessment online. Online payment methods are set up by the board.

You'll be charged $0.00
Auto-Pay Settings
Enable Auto-Pay
Automatically pay on the selected date each billing period
Next charge date—
Amount$0.00
Auto-pay isn't stored yet — this preference resets when you leave the page.
Payment History & Statements
No payment history yet — payments will appear here once collected.
Credit Balance
$0.00
Credit from overpayment. Applied to your next assessment automatically.
Board Briefing

Ernie writes the briefing your board receives — a narrative read of the books with a proactive suggestion, grounded in the fact sheet that rides under it in the same email. What renders below is the exact email, built the same way the scheduled send builds it.

Building the briefing from your books…
Ad-hoc analysis with Ernie (portal only — this is not the email)

Weekly: Action items, open maintenance, payment status, this week's priorities.

Community Financials
Saved.
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Trending Owner Topics
Generate Community Content
Select a content type and click Generate Draft.
All
Governing
Meetings
Board Calls
Special Assessment
Financial
Newsletters
General
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NameCategoryWhere it livesDocument dateVisibilityActions
Saved.
Open Votes & Polls
No open votes at this time.
My Voting History
No voting history.

Reserve community amenities and view availability. Contact the board to add or modify amenity listings.

Reserve community amenities and view availability. Add or modify amenity listings below — these are visible to every owner immediately.

My Reservations
No upcoming reservations.
0
Open Requests
0
In Progress
0
Completed (30d)
Submit a Maintenance Request
Up to 6 photos help the board diagnose without an in-person visit.
Request submitted. The board and property manager have been notified.
My Requests
No open requests.
Waiting on the board
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Decided
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Architectural Review Committee
How review works — four steps
Review Process
1

Review Guidelines

All exterior modifications require board approval. Review the CC&Rs and Architectural Guidelines in the Documents section before submitting.

2

Submit This Form

Complete the request below with all project details, materials, colors, and contractor info.

3

Board Review

The ARC reviews within the timeframe set by your community's governing documents. You'll receive written approval or denial by email.

4

Complete Within 6 Months

Approved modifications must match submitted specs and be completed within 6 months.

Submit a Review Request
Most ARCs review faster when the request includes a site plan, renderings, paint chip photo, or contractor spec sheet.
Request submitted. The board will respond within 30 days.
My Requests

Your conversation history with Ernie, your ManagedWell AI assistant. Click any conversation to resume it.

No conversations yet. Use the chat button below to get started.
Public Community Page Loading…

This is the public-facing profile owners and prospective residents see when they visit your community URL.

Public URL
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Public Page Content

Edit the copy + contact info shown on your public community page. Empty fields fall back to community defaults. Use the toggles below to hide entire sections.

Addresses
Public contact info

These are what appears on the public page. Internal board email/phone (set in Community Settings) stay private.

Sections to show on the public page

Uncheck anything you don't want publicly visible. Owners always see everything once signed in to the portal — these toggles only affect the public-facing page.

Public page content saved. Preview below refreshes automatically.
Live preview
Share Feedback

Help us improve ManagedWell. Bug reports, feature ideas, and general feedback are all welcome and reviewed by our team.

Thanks — we got it. We respond to feedback within 2 business days. For anything urgent, email hello@managedwell.ai.
About ManagedWell

ManagedWell is the AI-powered community management platform built for HOAs, property managers, and their owners.

NameEmailUnitTypeRoleActions
What owners can edit on their own unit
Tick the facts owners may update themselves from My Unit. The unit number, type, address, parcel and square footage are always board-only — they drive dues and the association's records.
Saved.
Download your county's assessor public extract (XLSX/CSV) and upload it here — owner, year built, sqft, and sale history fill automatically. Where do I get this?
UnitAddressTypeOwnerSq FtParcelAssessed ValueParking #Storage #RentalActions
Settings — Board members and property manager only.
Community Settings
managedwell.ai/c/ —
Community settings saved.
Recurring Charges

Extra line items the community bills every owner on top of their assessment — internet, parking, storage, amenity fees. These appear on every owner's invoice + dashboard automatically. Billed on your dues cadence.

Recurring charges saved.
Public Community Page

When published, the community has a public-facing profile page anyone can visit (board members, announcements, documents, amenities).

Publish public community page
Off by default. While off, only board members can preview.
managedwell.ai/c/
Public URL
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Publish status updated.
Financial Defaults Surfaces in the P&L, Balance Sheet, and Annual Budget

These values appear as estimated lines in the P&L until you record actual transactions, and feed both the Annual Budget and the Balance Sheet. Set what you know — they update everywhere automatically.

Amount billed each billing period — see "Billing frequency" below
How often dues are billed. Affects KPI tiles and assessment labels.
Balance Sheet inputs — CASH — money actually sitting in an account. Used when no labeled bank account covers the line.
Cash in the reserve account. Fallback if no account is labeled Reserve. Not the fund's equity — that is "Reserve fund equity" below.
Cash in the special-assessment account. Fallback if no account labeled Special Assessment.
Premium paid in advance for future months
Unpaid vendor invoices
Owner payments received for future months
Equipment, vehicles, outbuildings — sum of original cost. Leave blank if you don't track these. The itemized register lives on the Balance Sheet — these estimates feed only the accountant-comparison memo, never a statement total.
Enter as a negative number (e.g. -19000). Leave 0 if you don't track depreciation. Itemized per-asset depreciation lives in the Balance Sheet register; this estimate feeds only the memo.
Goal for the dashboard reserve progress bar (from your reserve study).
Fund equity — carried forward — what the association OWES each fund. A different number from the cash above.

Your accountant's balance sheet carries each fund as an equity account — the accumulated obligation, including money raised before these books begin. Enter it here and the P&L shows opening balance + this period's activity = closing balance for each fund, and compares it against the cash designated for that fund so the board can see whether the fund is funded. Leave a field blank if you don't know it: blank means not on file, which is not the same as $0.

From the equity section of your balance sheet. Can be negative if the fund is genuinely overspent.
The date that balance was true. Usually the day before your ledger here starts. Required if you enter an amount.
From the equity section of your balance sheet.
The date that balance was true. Required if you enter an amount.
Shown on the P&L so a board reading a restated fund balance knows where it came from.
Financial defaults saved.
Community Branding
Logo updated.
Navigation Color Scheme

Customize the sidebar colors to match your community branding.

Danger Zone

Permanently delete this community. This wipes everything: units, owners, board roster, dues schedule, documents, transactions, announcements, bank connection, and the community record itself. There is no undo.

Assessment by Unit Type

Update amounts when dues change. Enter the amount billed each period — it's stored as a monthly figure internally, so dashboards, AR, the P&L dues split, and Ernie stay consistent no matter how often you bill. Owners see the new amount the next time they refresh the page.

Amounts below are entered for this period.
Dues updated.
Manage Amenities

Toggle amenities on/off and configure reservation settings.

Owner Credentials

Every owner gets a unique random password, generated automatically when you add them or import a roster. We recommend each owner change it on first login.

ManagedWell does not support a shared community password. One password shared across a community means that when a single owner passes it on — or leaves — every owner's account is exposed, and there is no way to tell who actually signed in.

Grant Admin Access
Access updated.
Who is actually using the portal
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Logins This Month
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Active Owners
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AI Conversations
Recent Activity
OwnerActionPanelTime
Open the tab to load activity.
Community Financials Visibility

Control what all owners can see. Board members always see everything.

Budget and Operating Expenses
Monthly and annual budget breakdown
Live Bank Balances
Current account balances from Plaid
Transactions
Full transaction history
Accounts Receivable
Board sees names; owners see anonymized
Reserve Fund Details
Reserve balance and contributions
These toggles control data owners see. Which reports they can open is on Money → Reports; per-document visibility is the pill on each file in Community → Documents.
Visibility settings saved.
Once you've reviewed every toggle above, mark this section reviewed so it shows up complete on the pre-launch checklist.
Notifications — Automatic Emails

Nothing here emails anyone unless the board turns it on. Pick only the ones the board wants, so owners and board members aren't spammed.

Auto-email dues invoices to owners
Sent once per billing period on the dues schedule.
Send invoices in advance
How many days before dues are due to email the invoice. 0 = on the due date.
days before
Board briefing schedule
The one automatic board email — Ernie’s briefing over the full fact sheet from your books. One schedule for the whole board. Preview the exact email under Board → Board Briefing.
Critical-date alerts (escalations applied, key dates)
Escalations still auto-apply and alerts still show in your portal; this only controls the email.
Platform updates
News about new ManagedWell features and changes.
Notification settings saved.
Community Knowledge Base

Add community-specific facts that Ernie should know — rules, contacts, local info, vendor details. These supplement Ernie's training. One fact per entry — e.g. "Exterior paint is SW 7015 Repose Gray" or "Trash is collected Tuesday and Friday".

Saved. Ernie will use this the next time someone asks.